All orders are sent via NZ Post with a courier upgrade. We aim to process your order within 24 hours of confirmation. During peak periods ie. Christmas Holiday season. This may take 2-3 days for us to process. An email with a confirmation and tracking number will be sent upon order with instructions on how to track and trace. Orders are processed Monday through Friday. Orders received on the weekend or the public holidays will be processed on the next working day. Courier times are generally 1-3 working days. Rural delivery can take up to 7 working days. Covid can affect this, if you have a time frame you require your package in, please let us know prior to ordering via email firstname.lastname@example.org. Please note that courier delivery times are estimated and do not include processing and dispatch.
CLICK AND COLLECT
This is a free service we offer from our Wanaka store. Most orders will be available the same day. On rare occasions we may need to fill your order from our off-site stockroom. If you need your product urgently, please let us know and we will do our best to look after you.
At this time we are currently NOT accepting International orders. If you live overseas and see something you would like, please send us an email on email@example.com with product details and we will see what we can do for you!